Shipping policy
Average Delivery Time for All Orders
Once an order is placed, we require 1 to 3 business days to process it. On weekdays, processing usually takes one business day. However, if you place your order on a Friday evening or during the weekend, processing may take slightly longer.
Once your order has been processed, it will be shipped, and delivery takes on average 8 to 12 business days. We strive to make the ordering and delivery process as simple and smooth as possible for our customers. However, if you have any questions or concerns, please feel free to contact our customer service team.
Order Processing and Delivery
Placing an Order
Ordering from Charlotte Boutique London is designed to be as simple as possible. First, go to the product page and add your desired product to your cart by clicking the black “Add to Cart” button. It is important to check that you have selected the correct variants. If everything is correct, click on “Proceed to Checkout.”
On the information page, you must enter the correct address details. Please ensure that all information is accurate. Once you have entered your details correctly, click on “Continue to Shipping.”
On the Shipping page, you will have the opportunity to review the address details you have entered. It is also stated that all shipping is completely free. As a token of appreciation to our customers, we always cover shipping and delivery costs.
You can now proceed by clicking “Continue to Payment.” At the payment stage, you can choose from several payment methods. At Charlotte Boutique London, all payment options are SSL encrypted, meaning you can always rely on a secure payment environment.
After selecting the appropriate payment method, click “Complete Order,” and you will be redirected to your chosen payment provider. Follow the instructions on that page to finalise your order. In the unlikely event that you experience any issues with your order, you can always contact us.
Shipping Costs
We cover the shipping costs for every order. All our products are shipped 100% free of charge. There is also no minimum order quantity required.
Shipping Your Order
Have you found the perfect look or accessory on our website? Naturally, you will want to enjoy it as soon as possible. That is why we ensure that your order is processed and shipped as quickly as possible.
To ensure that we can offer fair prices for our products, we consolidate parcels in bulk and ship them together once we reach our minimum quantity threshold.
We hope for your understanding and willingness to help us contribute to a better and healthier world.
Please note: Like many other online stores, we may experience high demand, and delays can occasionally occur. Please take this into consideration when placing your order. We will always do our best to ship your order as quickly as possible.
If you would like to ensure that your order is shipped today, you may contact us by email. Our team will be happy to advise you on the best possible solution.
